18 Apr Volunteer Terms + Conditions
1. THIS NOTICE
This notice sets out the basis under which you apply to volunteer, and volunteer at, Oasis Festival. By applying to volunteer at the festival you accept and undertake to abide by the terms of this notice. In particular, this notice sets out what Oasis Festival (“we”, “our, “us”) can expect from you. Please read this notice carefully. If you do not understand any part of this notice, please let us know.
Your application to volunteer at the festival may be accepted or rejected in our sole discretion. We do not guarantee that any application will be successful. We will try and let you know whether you have been successful within 4 weeks of application, however sometimes it may be later. It is a condition of this notice that you can provide services as a volunteer at Oasis Festival at the time you make your application.
Volunteering at Oasis Festival is unpaid, and no expenses will be met or reimbursed. Volunteers will receive a free ticket in exchange for completing a minimum number of hours.
3. OUR OBLIGATIONS TO YOU
If we accept your application we will:
We will provide you a free ticket to Oasis Festival 2017, this does not include the Oasis 2017 Opening Party, in exchange for a minimum of 3 x 8 hour shifts or a total of 24 hours across the festival.
We will provide you an Oasis 2017 Volunteer T-Shirt, which you are required to wear during your shifts. The t-shirt is yours to keep once your placement is over.
We will provide you festival credit on your wristband for every shift that you work on-site. This can be spent on a wide selection of food, drink or entertainment on-site.
We will provide you a supportive working environment, with the opportunity to immerse yourself within Moroccan Culture whilst gaining festival work experience.
4. YOUR OBLIGATIONS TO US
We appreciate you applying to volunteer for 2017 festival. If we accept your application you:
Must be aged 18 years or older to volunteer at Oasis Festival 2017;
Attend the festival as a volunteer, once your application has been accepted. We expect you to act and behave with maturity, honesty and reliability through all your designated tasks during the festival.;
Report to the person designated by us to manage your activities as a volunteer. You must co-operate fully with Festival Directors and Managers at all times. It is your responsibility to communicate with the management should you have any issues before, during or after the festival;
Take good care of any property we give to you, and return the same to us on completion of your volunteering activities;
Must turn up to the compulsory onsite staff meeting on Thursday, 14 September at noon. Whilst on shift you must remain on site for the full duration, unless authorised by your supervisor, and we expect all volunteers to be contactable for the entire duration of the festival;
Must not be under the influence of alcohol whilst on duty. Illegal drugs/substances are not permitted anywhere on site. Anyone found will forfeit their deposit and festival wristband, and be removed from site. If you bring into, or hold or consume at the festival any illegal substances you will immediately forfeit your deposit, festival wristband and be removed from site;
Must inform us at the time you make your application of any medical conditions, however please note that we do not undertake to make any particular or special provision for medical conditions – please apply to be a volunteer only if you are able to undertake manual work without risk to your health or safety at a festival site and please do not apply if you have been advised not to undertake such activities;
Must wear closed toed shoes whilst carrying out activities as a volunteer, i.e. no sandals, flip flops, bare feet, etc;
At all times comply fully with any rules, terms, policies and such like made available by Oasis Festival. All volunteers will sign agreements on-site after undertaking their training, highlight they fully understand the rules and conditions.
We will need you to complete a minimum of 3 x 8 hour shifts or a total of 24 hours across the festival. This will be in addition to any integral training and induction to the site.
Volunteer activity will be assigned on-site by the Oasis management team. You must complete all task to the best of your ability. In exchange, volunteers will receive a free ticket for Oasis Festival 2017 and Oasis 2017 Opening Party. Failure to fulfil the pre-agreed shifts will result in forfeiture of your deposit.
Volunteers can request shifts through our sign-up form, but we cannot guarantee you will receive your preferred choices. We give them out in a fair manner and try to accommodate all volunteers’ requests and needs. Shifts will be confirmed by management.
You must attend all shifts allocated to you and to the location directed by management or festival directors. You are required to work all shifts allocated to receive a refund, these will be agreed on-site at your training.
You will be briefed and supervised in the areas you are asked to work in. You must not cease carrying out your designated activities until directed to do so.
6. PHOTO ID
To be a volunteer you must provide us with identification, when required by us, in accordance with the following:
You must provide a CURRENT passport or National ID card as your form of photo identification.
Student/ID cards, citizen cards, overseas driving license, birth certificates or photocopies of any documentation are not acceptable.
In addition to providing your Photographic ID, once festival management have confirmed your place you will be required to purchase a volunteer deposit ticket. You will receive instructions on how to register for your volunteer deposit ticket once accepted into the volunteer program. The procedure will vary depending on whether you are volunteering from Morocco or from abroad.
This deposit will be returned to you at the end of the festival once shifts have been completed to a good standard. Failure to complete your shifts will jeopardise your deposit, and you won’t be allowed to volunteer at the festival in the future. The festival holds the right to refuse to refund your deposit if you do not complete the minimum 24 hours.
If you are coming from abroad, your deposit will be refunded via the ticketing company. If you are from Morocco, you will receive your refund in cash at the festival.
If you are dismissed from volunteering responsibility, either due to breach of this agreement, gross misconduct or other activity deemed severe enough by Oasis Management. You jeopardise your deposit and access to Oasis Festival 2017, this will be deemed at Oasis Management’s discretion. If you are dismissed from your volunteer role due to criminal activity, you could face prosecution from local authorities.
8. CANCELLATION POLICY
Cancellation – Should you no longer be able to attend the festival you should let us know as soon as possible.
Cancellations after you’ve purchased your deposit ticket and/or failure to inform the festival that you cannot attend, can result in forfeit your entire deposit amount. This is due to circumstance and the festival management’s discretion.
You must provide and pay for your own travel to and from the festival.
We encourage all volunteers to book flights and accommodation as far in advance as possible, to get the cheapest options.
9. TRAINING AND INDUCTION
There will be a volunteer meeting and training on-site before the festival becomes open to the public. It is your responsibility to get to this meeting on time. The training begins on Thursday 14th September at noon.
If you fail to be present at this meeting, then you will forfeit your deposit and not be allocated your wristband for the festival.
If you turn up for this meeting under the influence of drugs, alcohol or other intoxicating substances you will be sent home, as this meeting is an essential part of your role on site. We may terminate your involvement as a volunteer at the festival and you could forfeit your deposit.
We will provide induction training on-site to explain the full site layout, what we will expect from you on shift, and the standards we expect from volunteers. You must follow all directions given at training, if you do not understand anything please ask our management. You will be asked to sign a document stating you understand all your training.
Oasis Festival expect all volunteers to adhere to the terms and conditions laid out in the notice, as well as rules explained through training received on-site. Any volunteer in breach of the rules, could result in them being sent home from shift or ejected from the festival. We may terminate your involvement as a volunteer at the festival and you could forfeit your deposit and access to the site..
There are no ‘get out of jail free’ cards just because you are a volunteer at the event.
Please note that if you breach the terms of this notice or rules out lined within your on-site training:
We may terminate your right to be a volunteer at the festival, we could result in forfeiture of your deposit;
We may report details of your identity and breach to police or other relevant authorities, if the breach warrants;
You shall be liable to compensate us for our loss. You may also be liable to third parties by reason of your acts or omissions.
Nothing in this notice is intended to, or shall, limit your liability to us or to third parties.
If you do not attend the festival after your application has been accepted, we may retain your deposits to compensate us for the loss (as outlined in section 6. Cancellation Policy).
You must take care of your own property whilst at the festival. We take no responsibility for any personal belongings lost/stolen/damaged on-site.
In consideration for being allowed to voluntarily participate in the above-referenced activity and or intramural event, on behalf of myself, my personal representatives, heirs, next of kin, successors and assigns, I forever:
a. waive, release, and discharge Oasis Festival its agencies, officers, and employees from any and all negligence and liability for my death, disability, personal injury, property damages, property theft or claims of any nature which may hereafter accrue to me, and my estate as a direct or indirect result of my participation in the above referenced activity or event; and
b. defend, indemnify, and hold harmless Oasis Festival, its agencies, officers and employees, from any and all claims of any nature, including all costs, expenses, and attorney’s fees, which may in any manner result from or arise out of this agreement.
You are personally liable for your own health.